​A 24 hour Emergency Contact Number has been established for Mt Owen/Glendell Operations. The number is the same as Mt Owen Switch Phone Number (0265 700800). During office hours calls will be answered by the receptionist. After hours you will be directed to a short list of options, with the second option being an emergency site contact. Upon selecting this option you will be immediately directed to the Mt Owen Control Room, which is manned 24 hours a day, 7 days per week.

Please note the after hours system has been set for emergencies events, such as accidents and fires on or near the Mt Owen Complex, where site personnel may be able to render assistance. Community complaints or inquiries should be directed to the existing 24 hour freecall Community Response Line.