All community inquiries or complaints made via the 1800 number are directed to a commercial call centre. The call centre operator will prompt the caller to supply contact details and key information in relation to the complaint and relay these details to the Mine. The Environmental Officer will contact the complainant as soon as practicable to discuss the complaint and for providing feedback to the complainant on the outcome of any investigation.  

Blasting Information Line has been established (1800 248 745) to provide the public with access to information on daily blasting times at Mt Owen and Ravensworth East Mines.

The Blasting Hotline is advertised in local newspapers and the mine’s Community Newsletter in conjunction with the advertisement for the 1800 Community Response Line.

Landowners or occupiers of any residence within 3km of the Mt Owen Project area are also entitled to be notified about the blasting schedule at the Mine. If you reside within 3km of the Project area and wish to be notified of the blasting schedule, or if you are unsure of your eligibility for notification, please contact the Mine.